Privacy Policy

At Eknio we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and digital solutions. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect different types of personal and business data depending on how you interact with our website and services. This includes:

1.1 Personal Information

When you engage with us, we may collect personal details such as:

• • Your full name
  • Email address
  • Phone number
  • Business details (company name, job title, industry)

1.2 Payment Information

If you purchase services from us, payment processing is handled securely through third-party payment providers (such as PayPal, Stripe, or bank transfers). We do not store your payment card details.

1.3 Cookies and Tracking Data

We use cookies and similar tracking technologies to improve user experience, analyze traffic, and enhance website functionality. More details on this can be found in Section 4.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing and managing our services – To develop, customize, and deliver software, website, e-commerce, and mobile app solutions.
• Communication – To respond to inquiries, provide customer support, and send service-related updates.
• Marketing and promotions – To send newsletters, offers, and company updates (only if you opt-in).
• Payment processing – To handle billing transactions securely.
• Website analytics – To monitor visitor behavior and optimize our website performance.
• Legal and compliance purposes – To comply with applicable laws, enforce terms of service, and prevent fraudulent activity.

We do not sell, rent, or trade your personal data to third parties.

3. How We Protect Your Information

We implement multiple security measures to protect your personal data from unauthorized access, alteration, or loss. These include:

• Secure servers and encryption – All sensitive data is stored securely and protected with industry-standard encryption.
• Access control – Only authorized personnel have access to stored information.
• Regular security updates – Our website and services are regularly updated to patch vulnerabilities.
• Third-party security audits – We may conduct periodic audits to ensure compliance with best security practices.

Despite these efforts, no method of data transmission over the internet is 100% secure. We encourage users to take their own security precautions, such as using strong passwords and avoiding sharing sensitive data online.

4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to improve user experience and gather website performance insights.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help in:

• • Remembering user preferences
  • Understanding visitor behavior
  • Enhancing website performance

4.2 Types of Cookies We Use

• • Essential Cookies – Required for website functionality and security.
  • Analytics Cookies – Used to analyze website traffic and user behavior.
  • Marketing Cookies – Help us personalize advertising and promotions.

You can adjust your browser settings to disable cookies, though this may affect website functionality.

5. Third-Party Services & Integrations

We may use third-party services for analytics, payment processing, and marketing. These providers have their own privacy policies governing how they handle data. Some of the third-party tools we use include:

• Google Analytics (website traffic monitoring)
• Stripe/PayPal (payment processing)
• Email Marketing Services (for newsletters and promotions)

We recommend reviewing their privacy policies to understand how they collect and process data.

6. Data Sharing & Disclosure

We do not share your personal information except in the following cases:

• Legal compliance – If required by law, regulation, or government request.
• Business operations – If necessary for service providers assisting in our operations (e.g., hosting, payments).
• Business transfer – In case of a merger, acquisition, or sale of company assets.

We ensure that any data shared is handled securely and in accordance with privacy laws.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Right to access – Request a copy of the personal data we hold about you.
• Right to correction – Update or correct inaccuracies in your personal data.
• Right to deletion – Request the deletion of your personal data, subject to legal obligations.
• Right to opt-out – Withdraw consent from receiving marketing communications.

To exercise these rights, please contact us.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer if required for legal compliance, security, or business needs. When data is no longer needed, it is securely deleted or anonymized.

9. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect:

• Changes in legal or regulatory requirements
• Updates to our services or data practices
• Enhancements to security and privacy measures

We encourage you to review this page regularly. Continued use of our website and services signifies acceptance of any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us: Submit Your Queries